Title: | Front Desk/Referrals Coordinator |
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ID: | 1006 |
Location: | Raleigh |
Department: | Patient Access Services |
Are you experienced in handling physician referrals, telephone calls and other front desk type responsibilities in a busy medical practice? Have you worked with specialty services, incoming referrals from other physicians, performed front office duties and helped with high volumes of calls? We have a great opportunity for you!
This position is responsible for providing support for the daily activities of a medical office including greeting visitors and patients, providing telephone coverage, scheduling appointments, registering patients and working with referring physician offices.
Essential Duties: (including but not limited to)
Answering phones
Checking patients in and out
Receives incoming referrals and works collaboratively with referring office staff
Registering patients and updating information
Labeling, scanning and checking patient documents that are placed in computer system
Prepares billing and collects copays, coinsurance and other self pay payments
Maintains confidentiality of all patient information
Manages difficult or emotional patient situations
Identifies patient wait times and helps avoid delays
Other duties to be assigned
Benefit Conditions: Waiting period may apply, Only full-time employees eligible
Benefits: 401(k), 401(k) matching, Dental insurance, Disability insurance, Health insurance, Health savings account, Life insurance, Paid time off, Relocation assistance, Vision insurance